Shipping Policy – DNUTRIXN
1. Order Processing
All orders placed on the DNUTRIXN website are processed within 24–48 working hours, subject to product availability.
- Weekends & Holidays: Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Timeline
Once your order has been dispatched, delivery typically takes 0–7 business days.
[!NOTE]
Delivery timelines may vary based on your location, courier partner serviceability, during major sales, high-demand periods, or due to unforeseen logistical delays.
3. Shipping Charges
Shipping fees (if applicable) are calculated at checkout based on:
- Order Value
- Delivery Location
From time to time, DNUTRIXN may offer free shipping on select products or during promotional campaigns.
4. Cash on Delivery (COD)
COD is available for select serviceable pin codes. DNUTRIXN reserves the right to restrict COD orders for accounts identified as high-risk or those with a history of repeated returns.
5. Cancellation After Dispatch
- Before Dispatch: Orders can be cancelled without any charges.
- After Dispatch: If a cancellation request is made after the order has left our facility, actual shipping and handling charges will be deducted from your refund.
- COD Refusal: For Cash on Delivery orders, refusing to accept the shipment may lead to a permanent restriction of COD services for your future orders.
6. Address Accuracy & Delivery Failure
Customers are responsible for providing accurate and complete shipping details. DNUTRIXN is not responsible for delays or failed deliveries caused by:
- Incorrect or incomplete shipping addresses.
- Incomplete contact details (phone numbers/email).
- Customer unavailability at the delivery location during delivery attempts.
7. Contact Us
For any shipping-related queries or tracking assistance, please contact our support team:
- Email: 📧 customercare@dnutrixn.com