Shipping
Policy:
At Dnutrixn, we strive to provide a seamless and efficient
shipping experience for our valued customers. We work with trusted logistics
partners, specifically Delivery logistic, to ensure that your orders are
delivered safely and promptly to your doorstep.
Delivery times may vary depending on your location.
Generally, you can expect your order to be delivered within a minimum of 2 days
and a maximum of 4 days from the date of purchase. Please note that these are
estimated delivery times, and certain factors beyond our control, such as
unforeseen circumstances or peak seasons, may affect the delivery schedule. We
kindly ask for your understanding and patience in such situations.
We take great care in packaging and securing your products
to minimize the risk of damage during transit. However, if you receive a
damaged item, we apologize for the inconvenience caused and are here to assist
you. To report a damaged product, please send an email to support@dnutrixn.com or
call our dedicated customer support number at 9809787980. Kindly provide
details of the damaged item along with supporting photographs, if possible. Our
customer support team will respond to your inquiry within 24 hours and guide
you through the replacement process.
Please note that we have a non-return policy in place for
all our products. We are unable to accept returns or offer refunds on items
unless they are damaged upon arrival. This policy is in place to ensure the safety
and hygiene of our customers. We kindly request that you carefully review your
order before making a purchase to avoid any inconvenience.
For any further questions or clarifications regarding our
shipping policy, please do not hesitate to contact us. We are committed to
providing exceptional service and will be happy to assist you with any concerns
you may have. Your satisfaction is our priority, and we appreciate your trust
in Dnutrixn.
Thank you for choosing Dnutrixn. We look forward to serving
you and contributing to your health and well-being.
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