Refund
and Cancellation Policy
Thank you
for choosing Dnutrixn for your supplement needs. We take pride in delivering
high-quality products to our customers. Please read our refund and cancellation
policy carefully before making a purchase.
Quality
Assurance:
At Dnutrixn,
we prioritize the quality of our products. We strive to maintain the highest
standards and ensure that our supplements meet your expectations. Due to the
nature of our products and for health and safety reasons, we cannot accept returns
or offer refunds once the product has been delivered to you.
Damaged
or Wrong Product:
In the
unlikely event that you receive a damaged or wrong product, we will promptly
address the issue. If you receive a damaged or incorrect item, please contact us
immediately by sending an email to our official email address. Please provide
detailed information about the issue, including your order number and a
description or image of the damaged or incorrect product.
Return
Process:
Upon
receiving your email regarding a damaged or wrong product, our customer service
team will review your case and contact you as soon as possible. We may require
additional information or evidence to validate your claim. If it is determined
that a return or exchange is necessary, we will provide you with instructions
on how to return the product.
Replacement
or Exchange:
If the
return is approved, we will arrange for the pickup of the damaged or wrong
product. Once we receive the product and verify the issue, we will initiate the
process of replacing the product or providing an exchange. The replacement or
exchange will be processed as soon as possible, depending on product
availability.
Non-Refundable
Products:
Please note
that all products delivered by Dnutrixn are non-refundable, except in cases
where we have sent you a damaged or wrong product. We do not offer refunds for
any other reasons, such as change of mind or individual preferences.
Order
Cancellation:
Once an
order has been placed and payment has been processed, it cannot be cancelled or
modified. Please review your order carefully before completing the purchase. We
apologize for any inconvenience this may cause.
Contact
Us:
If you have
any questions or concerns regarding our refund and cancellation policy, please
contact us using the following details:
Email: support@dnutrixn.com
Phone: 9809787980
Please keep
in mind that this refund and cancellation policy applies specifically to
Dnutrixn products and supplements. For any other inquiries or concerns, please
refer to the respective policies of the platform or retailer where the purchase
was made.
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